Molly Meg Registered office 111 Essex Road, Islington, London, N1 2SL, Registered in UK
Company Registration Number 6866553 VAT no. 183632205
Shipping policy
We deliver worldwide. In stock items are usually dispatched within 24 hours of placing your order. Larger items are usually dispatched within 48 hours. Standard delivery is 48 hours from date of dispatch excluding weekends (so please allow 2-3 working days for delivery from date of purchase
UK Delivery
Standard delivery is Free for orders of £50
If you need your order in a hurry, simply order by 2pm and select Express 1-2 day or Express next day delivery, and your order will be delivered the next (working) day to mainland UK addresses. Please note that there are additional costs for Saturday delivery so any orders placed after 2pm on Thursday can be sent to arrive on Saturday but premium charges apply
Standard delivery: 3-5 working days (from date of dispatch) £3.95
FREE delivery on all orders over £50 excluding lockers by Mustard. Sent standard delivery: 2-4 working days
Express delivery (1-2 day service): Next working day £5.95
Excludes Northern Ireland and some remote areas.
Working days are Monday - Friday, excluding Bank Holidays.
If by mistake your address details are entered incorrectly and shipped, please be aware that we will charge shipping again to resend your order. Where the item has been sent free delivery a £3.95 shipping charge will apply to send it again.
In stock items are dispatched the same day if ordered by 2pm. Orders after 2pm or weekend orders will be dispatched the next working day. Larger or heavy orders may be dispatched the following day by courier, but will usually be on a next day service. Please note we do not ship part orders, so we will wait for your whole order to be in stock before dispatching.
Collect in Store
You can collect your order from our shop. Please select the 'COLLECT' option which is an option once you go through to the payment page. We will contact you when your order is ready to collect. Please note that some items are not in stock in the shop so it may take 24 hours to get them to the store for you to collect. But if you need them in a hurry give us a call and we will do our best to have items for you to collect sooner
Overseas Delivery
We deliver worldwide.
Standard rates:
Europe: £9.95
Rest of the world: £12.95
Shipping prices are calculated, based on the size and weight of your order.
For furniture and larger items, there will be additional shipping costs which will be applied at the checkout. Any applicable customs charges are to be paid by the customer and will not be paid by ourselves
Delivery to Europe usually takes 3-10 working days and to the rest of the world 5-10 working days.
General Shipping
We deliver worldwide using a combination of Royal Mail 48 hour tracked service, Royal Mail tracked and signed & a Courier Service usually DPD for larger items, depending on the value and size of your package.
Larger items are dispatched with DHL or UPS & will arrive separately to the rest of your order.
In stock items are usually dispatched within 24 hours of placing your order. Larger items are usually dispatched within 48 hours. Parcels within the UK will take 2-4 days to arrive from date of dispatch. Overseas parcels usually take 4-10 days to arrive from date of dispatch. If your parcel does not arrive within 7 days please email shop@mollymeg.com and let us know.
When selecting shipping rates please ensure you select the correct country and also shipping band for your item. Otherwise, we will be unable to ship your item to you until the outstanding balance is paid.
Please notify us if your parcel does not arrive within 7-10 days. If we are not notified it could result in the parcel being returned. The original postage cost can not be refunded and the same postage costs will apply to re-deliver the items so it is advised to keep a close eye.
Please be sure to provide a valid mailing address and local telephone number for the recipient. Unfortunately, we can not be held responsible for items which do not reach the recipient due to incorrect details. If your item does not arrive within 14 days we will issue a replacement or refund depending on stock availability.
Shipping outside the UK
Large overseas packages will usually be sent using a courier service.
We will email you with a tracking number once your parcel has been dispatched. The package will then take 4-10 days to arrive. Once the tracking information has been sent it is the customers responsibility to track the parcel.
If the parcel does not arrive within 7 working days please email molly@mollymeg.com and we will try to trace the parcel for you.
Please note that if the parcel does not arrive within 7-10 days and we are not notified it could result in the parcel being returned. The original postage cost can not be refunded and the same postage costs will apply to re-deliver the items so it is advised to keep a close eye.
Sending a Gift
If you would like us to send a gift to someone on your behalf we can wrap it up nicely for you and include a gift message. Drop us an email in reply to your order confirmation with any special message.